The 73% Question: Are We Already Living With AGI?

Q: What happens when AI is mistaken for a human… most of the time?

Cornell University recently ran a randomized, controlled, pre-registered Turing test with four systems:

  • ELIZA (the OG chatbot from the 1960s)

  • GPT-4o

  • LLaMa-3.1-405B

  • GPT-4.5

Participants had five-minute conversations with a real human and one of these AI models — then had to guess which one was the human.

The results?

  • GPT-4.5: Judged human 73% of the time (more often than the actual humans)

  • LLaMa-3.1: Judged human 56% of the time (about even with real humans)

  • GPT-4o: Judged human 21% of the time

  • ELIZA: Judged human 23% of the time

That 73% score makes GPT-4.5 the first AI system ever to empirically pass a standard three-party Turing test.

Q: Is 73%… good enough?

Think about it: If an AI can convince strangers it’s human nearly three-quarters of the time, what does that mean for simpler, everyday tasks?

  • Handling customer service chats?

  • Drafting proposals?

  • Coordinating schedules?

  • Simple decision-making as an agent?

If it’s already outperforming humans in a human-imitation test, you can bet it’s already capable of executing many “human-level” business functions — with more reliability and no lunch breaks.

Q: But wait… humans fail all the time, too

One of the most interesting takeaways from the Cornell study is this: our benchmarks for AI often assume perfection, while we fully accept human inconsistency.

Humans:

  • Call in sick

  • Get stuck in traffic

  • Forget details

  • Misinterpret instructions

  • Take coffee breaks

  • Let emotions influence decisions

AI:

  • Never takes PTO

  • Never loses focus

  • Operates 24/7

  • Can be retrained instantly

So if AI can act human 73% of the time, isn’t that already close to the functional error rate of human workers — just without the unpredictability of human life?

Q: Does this mean we’ve reached AGI?

Here’s the million-dollar debate:

  • AGI (Artificial General Intelligence) is generally defined as an AI that can perform any intellectual task a human can, with comparable skill and adaptability.

  • Passing a Turing test doesn’t technically prove AGI — but it’s a huge leap toward it.

  • The 73% stat suggests AI isn’t just parroting patterns — it’s holding its own in human conversation.

Some researchers think AGI could arrive within the next couple years. Others say it’s still far off. But the truth is, the definition of AGI itself is subjective — and numbers like these are blurring the line faster than most expected.

Q: Just because we can… should we?

This is where the ethics and customer experience questions hit.

Even if AI can:

  • Sell your product

  • Support your customers

  • Train your team

  • Lead your meetings

…do your customers want that?
Will they accept it if they know? Or will they value the “human touch” more, even if it’s less efficient?

Some businesses will go all-in on AI-first. Others will keep humans in the loop as a trust factor.

The winning approach may not be AI vs. Human — but AI + Human:

  • AI as the scalable engine

  • Humans as the connection point

Because at the end of the day, trust is built on relationships — and relationships are still a deeply human thing.

💡 Final Thought:
73% is not just a number. It’s a flashing sign that says, the future is here. Whether we call it AGI or just “really smart AI” is semantics. The real question is: What are we going to do with it — and how much of our human work are we ready to hand over?

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